Compliance / Whistleblowing Scheme

Compliance / Whistleblowing Scheme

Clear rules are important to us

Trust and credibility are the basis of our business

The trust that we receive from our customers, owners, employees and the public depends critically on the conduct of each individual in the company. It is founded on strict compliance with the law and with all of our internal rules.
We are aware of the responsibility to society, and we act accordingly. We recognize the duty of our company and our employees to serve the common good. The purpose of this Code of Conduct is therefore to summarize the norms that must be observed by all our employees worldwide in order to ensure the continuation of the company’s long tradition of honesty and decency.

Our whistleblower scheme

Our Compliance Management System aims to establish an active value system and reinforce the staff’s individual responsibility, going much further than straightforward compliance with legislation and regulations. This includes acting jointly to prevent and combat conduct that financially harms or discredits our company, staff or partners.

Through the company-wide whistleblower scheme, we are providing all staff and external individuals with a mechanism to ensure that conduct within the company complies with the law and that breaches are detected.

If you discover wrongdoing, please do not be afraid to report it. Your superior as well as the personnel department, your compliance officer and any member of the Compliance Committee are available to help you with this.

If you do not wish to speak to the people in these positions, or you wish your information to remain anonymous, you can contact the help desk staff listed below, who will naturally treat all information as confidential in accordance with the law.

Whistleblowers who report wrongdoings for ethical or moral reasons are not informers. They are giving significant assistance in safeguarding both our constitutional values and the values by which we work together in the company. Please bear in mind, however, that the statements you make about others could lead to decisions that will have consequences for these people. We ask that you only make information available to us which, to the best of your knowledge, is accurate.

With your help, therefore, criminal activities can be exposed at an early stage, offenders can be investigated and further harm can be avoided in the future.

You can contact any of the people listed. At the very least English will be spoken along with the language of the country. Please note the normal office hours for the country in each case, as the contact persons are normally only available at those times.

Please note that, for the time being, our electronical whistleblower scheme is not yet in operation for information related to France, Norway and Sweden because the necessary authorizations from the authorities concerned in these countries are not yet fully in place. Once they are in place, it will be possible to use the whistleblower system in these countries too. Information passed on in a manner which disregards these rules will not be processed through the whistleblower scheme; any information submitted will be deleted or destroyed.

Compliance help desk


Tingting Yu
Compliance Asia

t +86 512 3663 5123
f +86 512 3663 5123

North America

Stephanie Vandertie
Compliance North America

PO Box 1192
Appleton, WI, 54912-1192
United States
t +1 855 257-1618

South America

Cibele Barbara
Compliance South America

Caixa Postal 79551
02995-000 Sao Paulo (SP)
t +55 11 3944 6667
f +55 11 3944 6668


Dr. Lukas Alexander
Compliance Österreich

Postfach 20
3100 Sankt Pölten
t +49 7321 37-9600
f +49 7321 37-139600

Germany and Rest of the World

Dr. Lukas Alexander
Compliance Deutschland

Postfach 1906
89509 Heidenheim
t +49 7321 37-9600
f +49 7321 37-139600

The Code of Conduct

Inform yourself about our standards and values. Here you can download our Code of Conduct.

Download the Code of Conduct